Privacy policy

Effective Date: January 1, 2024

At DIGGIONARIO ITSOLUTIONS PRIVATE LIMITED, we are committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or make a purchase from us. Please read this policy carefully to understand our views and practices regarding your personal data and how we will treat it.

1. Information We Collect

1.1 Personal Information

We may collect the following types of personal information from you:

  • Name
  • Email address
  • Mailing address
  • Phone number
  • Payment information (credit card details, billing address)
  • Date of birth

1.2 Non-Personal Information

We may collect non-personal information about you whenever you interact with our site. Non-personal information may include the browser name, the type of computer, and technical information about your means of connection to our site, such as the operating system and the Internet service providers utilized, and other similar information.

2. How We Use Your Information

We use the information we collect in the following ways:

  • To process and manage your orders
  • To personalize your shopping experience
  • To improve our website and customer service
  • To send periodic emails regarding your order or other products and services
  • To administer a contest, promotion, survey, or other site feature
  • To comply with legal obligations

3. How We Protect Your Information

We implement a variety of security measures to maintain the safety of your personal information when you place an order or enter, submit, or access your personal information. These measures include:

  • Secure Sockets Layer (SSL) technology to encrypt sensitive information
  • Regularly updating our software and security systems
  • Restricting access to personal information to authorized personnel only

4. Sharing Your Information

We do not sell, trade, or otherwise transfer to outside parties your personally identifiable information except in the following circumstances:

  • To trusted third parties who assist us in operating our website, conducting our business, or servicing you, so long as those parties agree to keep this information confidential
  • To comply with legal requirements, enforce our site policies, or protect our or others’ rights, property, or safety

5. Cookies

Our site may use “cookies” to enhance your experience. Your web browser places cookies on your hard drive for record-keeping purposes and sometimes to track information about you. You may choose to set your web browser to refuse cookies or to alert you when cookies are being sent. If you do so, note that some parts of the site may not function properly.

6. Third-Party Links

Occasionally, at our discretion, we may include or offer third-party products or services on our website. These third-party sites have separate and independent privacy policies. We, therefore, have no responsibility or liability for the content and activities of these linked sites.

7. Your Rights

You have the right to:

  • Access the personal data we hold about you
  • Request the correction of incorrect personal data
  • Request the deletion of your personal data
  • Object to the processing of your personal data
  • Request the restriction of processing your personal data
  • Request the transfer of your personal data

To exercise any of these rights, please contact us at support@diggimarket.com or call 7208763468.

8. Changes to Our Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on our site. You are advised to review this Privacy Policy periodically for any changes.

9. Contact Us

If you have any questions about this Privacy Policy, please contact us:

  • Email: support@diggimarket.com
  • Phone: 7208763468
  • Address: LG 46, JTM Mall Jagatpura Road, Jagatpura, Jaipur, Jaipur, Rajasthan, India, 302017

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Data Retention Policy

At Diggi Market, we prioritize your privacy and are committed to protecting your personal data. As part of our dedication to transparency and compliance with data protection regulations, this Data Retention Policy outlines how long we retain your personal information and under what circumstances it may be deleted or anonymized.

  1. What Data Do We Retain?

We collect personal data from you when you interact with our website, which may include:

  • Contact Information: name, email address, phone number
  • Order Information: shipping address, billing address, payment details
  • Account Information: username, password, order history
  • Browsing Information: cookies, IP address, browsing activity on the site
  1. How Long Do We Retain Your Data?

We retain your personal data for no longer than necessary to fulfill the purposes for which it was collected, and as required by our retention policy, we store your data for a period of six months. This includes:

  • Order Fulfillment: Transaction and order information will be retained for six months to fulfill our business and legal obligations, such as accounting and tax requirements.
  • Account Information: If you have created an account with us, your account data will be retained for as long as your account remains active. After inactivity, we will store your data for six months before deletion, unless you request otherwise.
  • Marketing and Communication: If you have opted into our marketing communications, we will retain your email address until you unsubscribe or request cessation of these communications.
  • Browsing Data: Information collected via cookies will be retained as long as the cookies remain active. You can manage or delete cookies through your browser settings.
  1. When Do We Delete or Anonymize Your Data?

We will delete or anonymize your personal data when:

  • The purpose for which it was collected has been fulfilled, and there is no legal or business reason to retain it beyond six months.
  • You request that we delete your personal data in accordance with your rights under applicable data protection laws (e.g., GDPR, CCPA).
  • You close your account, at which point we will delete or anonymize your data unless there are legal or operational reasons to retain it.
  1. Your Data Retention Rights

As a customer, you have the right to:

  • Request access to the personal data we hold about you.
  • Request correction of any inaccurate or incomplete data.
  • Request the deletion of your personal data, subject to certain exceptions (e.g., if we are required to retain the data for legal or regulatory purposes).
  • Withdraw consent for any marketing communications at any time.
  • Request restriction of processing or object to processing, where applicable.

To exercise any of these rights, please contact us at [Insert Contact Email] or visit our [Privacy Policy page].

  1. Security Measures

We take the security of your personal data seriously. We implement appropriate technical and organizational measures to protect your personal information from unauthorized access, alteration, disclosure, or destruction. These measures include secure encryption for payment data, access controls, and regular security audits.

  1. Changes to Our Data Retention Policy

We may update this Data Retention Policy from time to time to reflect changes in our practices, legal obligations, or business requirements. Any updates will be posted on this page with a revised date. We encourage you to review this policy periodically to stay informed about how we protect your data.